Terms and conditions

Terms of use of the website

This page sets out the terms between you and us under which you may access our website www.mariablois.com (our website). These terms of use apply to all users and visitors of our website. By accessing, browsing, using, or registering with our website, you confirm that you have read, understood, and agree to these website terms in full.

1. Information about us

www.mariablois.com is a website operated by Blois S. Coop, And. We are registered in Spain with our registered office at Calle Conde de Jordana, 1 Calahonda, 29649, Málaga, Spain. Our Tax Registration Number is F16385668.

2. Use of our website

You may use our website only for lawful purposes. You agree that you will be personally responsible for your use of this website and for all of your communications and activities on and in connection with this website. If we determine that you are or have been involved in prohibited activities, have been disrespectful to other users, or have violated this website's terms of use, we may deny you access to this website temporarily or permanently. We reserve the right to withdraw or amend the service we provide on our website without prior notice. We will not be liable if for any reason our website is unavailable at any time or for any period.

3. Password/Account Security

You are responsible for maintaining the confidentiality of your password and account, and for any activity that occurs under your account. Maria Blois will not be liable to anyone for any loss or damage that may arise as a result of any failure on your part to protect your password or account.

4. Intellectual property rights

Your use of the website and its contents does not grant you any rights in relation to the copyright, designs, trademarks, and any other intellectual property and material rights contained in this website. We are the owner or the licensee of all intellectual property rights in our website and the material published on it. All content on this website is protected by national intellectual property laws and other laws and international treaty provisions.

You may not copy, transmit, republish, download, reproduce, post, broadcast, make available to the public, or use the content of the website in any way or for any reason other than your own personal, non-commercial use. You agree not to adapt, alter, or create any derivative works from the website. If you wish to request permission to use any content from the website, please write to us at info@mariablois.com requesting written permission. We reserve the right to refuse all or any requests for any reason and are not obliged to provide you with reasons for our refusal. You must not create any links to our website without our prior written consent.

5. Accuracy of content

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Due to the many variations in monitors and browsers, color samples may appear different on different monitors. Not all computer monitors are calibrated the same, and color reproduction on the internet is not accurate. Since our online colors cannot be guaranteed to look the same on all computers, we do not guarantee that what you see accurately represents the color of the bag as seen in person. We make every effort to ensure that our images are as close to the exact product as possible, but we cannot guarantee that what you see is an exact sample.

6. Submitting content

These content standards apply to photographs and any other material you may contribute to our website.

By submitting content to us that includes photographs, you acknowledge that:

You own all copyright, trademark, or other rights to use the content.

You are the person appearing in the content or you have the express consent of the person appearing to submit the content to us.

You comply with the applicable laws in Spain and in any country from which the content is sent.

By submitting content to us, you grant Blois Soc. Coop. And. a worldwide, royalty-free, perpetual, irrevocable, and non-exclusive license to reproduce, modify, adapt, publish, and display such content (in whole or in part) on our website. Should we wish to include content you submit in print media or any media other than our website, we will request your written permission.

If you wish at any time to remove content you have submitted from our website, you may do so by emailing us at info@mariablois.com.

You agree to indemnify and hold Blois Sooc. Coop and its employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit to us.

We reserve the right to publish or remove any content submitted to us from our website at our discretion without prior notice.

7. Non-compliance with use

We will determine, in our sole discretion, whether there has been a breach of these Terms of Use through your use of our website. Where a breach of these Terms of Use has occurred, we may take any action we deem appropriate, including, but not limited to, legal action.

8. Damage to your computer or other devices

Maria Blois attempts to ensure that this website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this website (including any content contained therein or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have appropriate equipment (including anti-virus software) to use this website safely and to rule out anything that may damage or impair your computer or other device. We will not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content accessed from or through the website.

9. Links from our website

From time to time, we may include links to other websites or resources operated by third parties. These links are provided for your information only. They do not constitute an endorsement of these websites. We are not responsible for the content or accuracy of any off-site pages, nor are we responsible for the availability of such external websites. We are not liable for any damage, loss, or injury caused by the use of or reliance on such external websites.

10. Our responsibility

We exclude all representations, warranties, conditions, and terms to the fullest extent permitted by law. To the extent permitted by law, we expressly exclude any liability for any direct, indirect, or consequential loss or damage that may arise from the use, inability to use, or reliance on any content or information displayed on this website. Nothing in these terms will affect our liability for death or personal injury arising from our negligence, or any other liability that we are not permitted to limit or exclude under applicable law.

11. Applicable law and jurisdiction

Any matter arising from your use of this website will be governed by Spanish law and subject to the exclusive jurisdiction of the Spanish courts. We reserve the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country.

12. Changes to these terms of use

We reserve the right to change and update these Terms of Use from time to time. You are expected to check this page regularly to take notice of any changes we make, as they are legally binding on you. By continuing to access, browse, and use this website, you will be deemed to have accepted any changes or updates to our Terms of Use.

Terms and conditions of sale

This page tells you the terms on which we supply the products ("Products") listed on our website www.mariablois.com ("our site"). Please read these terms carefully before ordering any Products from our site. By ordering any of our Products, you agree to be bound by these terms. If you refuse to accept these terms, you may not order any Products from our site.

1.Your status

By placing an order through our site, you warrant that you have the legal capacity to enter into binding contracts and that you are at least 18 years of age.

2. How the contract between you and us is formed

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to purchase a Product. All orders are subject to our acceptance, and if we accept your offer, we will confirm such acceptance by sending you an email confirming that the Product has been dispatched ("the Dispatch Confirmation"). The contract between us ("Contract") will only be formed when we send you the Dispatch Confirmation, and it will be deemed to incorporate these terms.

The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products that may have been part of your order unless and until dispatch of those Products has been confirmed in a Dispatch Confirmation.

3. Right of withdrawal

You may cancel a Contract at any time within ten days of receiving the Product. In this case, you will receive a full refund of the price paid for the Product in accordance with Section 8.

To cancel a Contract, you must email us at info@mariablois.com. You must return the Products to us within ten days, in the same condition as you received them and in accordance with our Returns Policy (Returns and Repairs >). You have a legal obligation to take reasonable care of the Products while they are in your possession.

Please note that your order can only be canceled before it ships from our warehouse. If the warehouse has already processed or shipped your item, we cannot cancel it, but you have 28 days to return the order to us, and once we receive it, we will issue a full refund.

You will not have any right to terminate a Contract for the supply of Products that are made to your specifications or clearly personalized or that, by their nature, cannot be returned.

This provision does not affect your statutory rights.

4. Availability and delivery

We offer products for sale that are in stock and available for shipment. From time to time, however, we may be waiting for stock. Accordingly, you may occasionally be offered the opportunity to pre-order certain Products. The delivery time will be indicated on the Site, and payment will be completed upon placing your order. This will ensure that you receive the Product with priority once we have received the stock. Your rights with respect to such Products are the same as any other Products purchased on our Site. In the unlikely event that the Products you have ordered and paid for are unavailable, you will be offered a full refund.

Please note that Products are not reserved for you while they are in your shopping cart.

Delivery takes place when we or our delivery agent leave the Products at the address you specified for delivery when you placed your order. We will normally ask for a signature at that delivery address.

Unless there are exceptional circumstances, your order will be completed on the delivery date stated in the Shipping Confirmation.

5. Risk and title

Title to the Products will transfer to you on the later of the following dates:

(a) the date on which we receive full payment for such Products; and

(b) the date and time of collection of such Products for delivery to the address designated by you

Once you have received a Product, all risk of damage to or loss of the Product will pass to you. If you choose to have the Product picked up by a third party on your behalf, all risk of damage to or loss of the Product will pass to you upon pickup of the Product.

In the event that a Product is subsequently imported into a country/region other than the country/region to which we delivered the Product or the store from which you collected the Product, you will be responsible for complying with all local import requirements, laws, regulations and rules and for paying all import taxes and duties that may be applicable with respect to it.

All purchases made on the website are for personal use, and we reserve the right to prohibit individuals from purchasing wholesale or reselling items commercially.

6. Price and payment method

The price of any Product will be as stated on our site, except in cases of obvious error.

These prices include VAT (where applicable) and duties and taxes (where applicable), as well as shipping costs, except for orders under €250 outside the EU and under €500 in the rest of the world.

International prices are calculated according to the current exchange rate between the EU currency on our website and the local currency of the specified shipping destination. We reserve the right to update these exchange rates regularly at our sole discretion, and you acknowledge that such updates may affect product prices on the website.

Prices are subject to change at any time, but changes will not affect orders for which we have already sent you a Shipping Confirmation.

Our site contains a large number of Products, and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that where a Product's correct price is lower than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, we will normally, at our discretion, contact you for instructions before dispatching the Product or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Shipping Confirmation, if the pricing error is obvious and could have reasonably been recognized by you as a pricing error.

7. Our refund policy

When you return a Product to us:

(a) Because you have cancelled the Contract between us within the ten-day cooling-off period (see clause 4.1), we will process any refund due to you as soon as possible and, in any event, within 30 days of the day on which you gave us notice of cancellation. In this case, we will refund you the price of the Product in full, excluding the cost of delivering the Product to you (where applicable). You will be responsible for the cost of returning the Product to us (unless otherwise stated in our Returns Policy (Returns & Repairs >).

(b) for any other reason (for example, because you claim the Product is defective), we will examine the returned Product and, if you are entitled to a refund, we will notify you of your refund within a reasonable period. We will normally process any refund due to you as soon as possible and, in any event, within 30 days of the day on which we confirm to you by email that you are entitled to a refund. Products for which you are entitled to a refund due to a defect will be refunded in full, including reimbursement of the postage costs in sending the Product to you (where applicable) and the cost incurred by you in returning the Product to us (where applicable).

(c) If a Product is subsequently imported into a country/region other than the country/region in which we delivered the Product or the store where you picked up the Product, we reserve the right to refuse the return. We do not accept returns or issue refunds on orders where shipping rates, customs, and/or sales taxes differ from those applied at the original shipping location.

We will generally refund any money received from you using the same method you originally used to pay for your purchase.

8. Our responsibility

We warrant that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all purposes for which products of this type are commonly supplied.

Our total liability for any losses you suffer as a result of our breach of this agreement, any tort committed by us (including negligence) or our breach of statutory duties is strictly limited to the purchase price of the Product you purchased.

Nothing in these terms limits or excludes in any way our liability (a) for death or personal injury caused by our negligence; (b) under Section 2(3) of the Consumer Protection Act 1987; (c) for fraud or fraudulent misrepresentation; or (d) for any matter for which it would be unlawful for us to exclude, or attempt to exclude, our liability.

We are not liable for any indirect or consequential losses, or any losses that arise as a side effect of our wrongdoing (whether caused by tort (including negligence), breach of contract, or otherwise), including, but not limited to, (a) loss of income or revenue; (b) loss of business; (c) loss of profits or contracts; (d) loss of anticipated savings; (e) loss of goodwill; or (f) loss of use.

9. Import tariff

If you order Products from our site for delivery outside the EU, they may be subject to import duties, taxes, and brokerage fees, which are levied upon delivery at the specified destination. You will be responsible for paying these import duties, taxes, and fees. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order.

Please note that if shipped items are returned because the recipient is unwilling to pay applicable local taxes/import duties, the delivery address is incorrect, or no one is available to accept the package, we cannot refund the shipping, customs, and return postage costs incurred by us. Please do not hesitate to contact us if you have any questions related to shipping to your country.

Please also note that you must comply with all applicable laws and regulations of the country to which the products are destined. We will not be liable for any failure by you to comply with such laws.

10. Written communications

Applicable laws require that some information or communications we send to you be in writing. By using our site, you agree that communication with us will be primarily electronic. We will contact you by email or provide information by posting notices on our website. For contractual purposes, you consent to this electronic means of communication and acknowledge that all contracts, notices, information, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

11. Legal notices

Unless otherwise stated elsewhere in these terms, all legal notices you send to us must be sent to Blois So, Coop. And. en C, Conde de Jordana, 1, Calahonda, 29649, Málaga, Spain. We may send legal notices to you at the email or postal address you provide when placing an order, or by any of the methods specified in clause 11. Any legal notice published by us on our website will be deemed to have been received by you and duly served on you as soon as it is posted on our website. Any legal notice we send to you by email will be deemed to have been received by you and duly served 24 hours after it is sent. Any legal notice sent by you or by us to you will be deemed to have been received by the recipient and duly served three days after the date of posting. To prove service of any legal notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped, and placed in the mail, and, in the case of an email, that the email was sent to the email address specified by the recipient.

12. Transfer of rights and obligations

The contract between you and us is binding on you, us, and our respective successors and assigns. You may not transfer, assign, encumber, or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

13. Events beyond our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event").

Our performance under any Contract is deemed suspended for the duration of the Force Majeure Event, and we will have an extension of time for performance for the duration of that period. We will use commercially reasonable efforts to bring the Force Majeure Event to an end or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

14. Resignation

If we fail to insist on strict performance of any of your obligations under the Contract or any of these terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of those rights or remedies and will not relieve you from compliance with those obligations. Our waiver of any breach will not constitute a waiver of any subsequent breach.

No waiver by us of any of these terms will be effective unless it is expressly stated to be a waiver and communicated to you in writing in accordance with clause 12.

15. Divisibility of terms

If any competent authority determines that any of these terms are invalid, unlawful, or unenforceable to any extent, those terms will, to that extent, be severed from the remaining terms. The remaining terms will continue to be valid to the fullest extent permitted by law.

16. Complete agreement

These terms represent the entire agreement between us relating to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or written.

Each of us acknowledges that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or implied from anything said or written in the negotiations between us prior to such Contract, except as expressly stated in these terms.

Neither party shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently), and the other party's sole remedy in respect of any such untrue statement shall be for breach of contract as provided in these terms.

17. Our right to modify these terms

We have the right to review and modify these terms from time to time. You will be subject to the policies and terms in effect at the time you order Products from us, unless:

(a) any changes to those policies or these terms are required by law or government authority. In that case, the change will apply to orders previously placed by you; or

(b) if we notify you of a change to those policies or these terms before sending you the Shipping Confirmation. In that case, we have the right to assume that you have accepted the change unless you notify us otherwise within fourteen days of receiving the Products.

18. Applicable law and jurisdiction

Contracts for the purchase of Products through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by Spanish law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the courts of Spain.

19. Style ideas, photoshoots, terms and conditions

Participants expressly agree that the photographs taken may be published on our website www.mariablois.com, Facebook, Twitter, Pinterest, Instagram, and, where applicable, including printed lookbooks or other marketing materials.

Participation in the photo shoot implies the granting of express authorization.

20. Promotional code conditions

Promotional codes cannot be used together or in conjunction with any other offer.

Promotional codes are not valid on sale items.